The Application of Human Relations Theory in Overcoming Resistance to Management Policy: A Literature Study

Ulian Burju Siadari*, Anang Kistyanto, Sanaji Sanaji, Andre Dwijanto Witjaksono

Abstract


Resistance to change is one of the main challenges in the implementation of new management policies in organizations. This literature study aims to explore the application of Human Relations Theory as an approach to overcome resistance to a policy. By analyzing the principles of Human Relations Theory and integrating them with change management models, this study provides insights into how building a positive relationship between management and employees, involving employees in the change process, and meeting employees' social and psychological needs can help reduce resistance and increase acceptance of new policies. The research method used is a systematic literature study by collecting and analyzing relevant literature sources. The results of the study show that the application of Human Relations Theory can be an effective strategy in managing resistance to change, especially in the context of the implementation of new management policies.


Keywords


Human Relations Theory, Resistance to Change, Management Policy, Change Management.

Full Text:

PDF

References


Antony, J., & Preece, D. (2002). Understanding, managing, and implementing quality. Frameworks, Techniques and Cases. London and New York: Routledge.

Appelbaum, D., Kogan, A., Vasarhelyi, M., & Yan, Z. (2017). Impact of business analytics and enterprise systems on managerial accounting. International Journal of Accounting Information Systems, 25, 29–44.

Armenakis, A. A., & Bedeian, A. G. (1999). Organizational change: A review of theory and research in the 1990s. Journal of Management, 25(3), 293–315.

Armenakis, A. A., Harris, S. G., & Mossholder, K. W. (1993). Creating readiness for organizational change. Human Relations, 46(6), 681–703.

Battilana, J., Gilmartin, M., Sengul, M., Pache, A.-C., & Alexander, J. A. (2010). Leadership competencies for implementing planned organizational change. The Leadership Quarterly, 21(3), 422–438.

Bovey, W. H., & Hede, A. (2001). Resistance to organisational change: the role of defence mechanisms. Journal of Managerial Psychology, 16(7), 534–548.

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101.

Burnes, B. (2020). The origins of Lewin’s three-step model of change. The Journal of Applied Behavioral Science, 56(1), 32–59.

By, R. T. (2005). Organisational change management: A critical review. Journal of Change Management, 5(4), 369–380.

Daft, R. L., & Marcic, D. (2001). Understanding management. Harcourt College Publishers Fort Worth, Texas.

Dent, E. B., & Goldberg, S. G. (1999). Challenging “resistance to change.” The Journal of Applied Behavioral Science, 35(1), 25–41.

Doppelt, B. (2017). Leading change toward sustainability: A change-management guide for business, government and civil society. Routledge.

Dye, T. R. (1992). Understanding public policy. (No Title).

Elving, W. J. L. (2005). The role of communication in organisational change. Corporate Communications: An International Journal, 10(2), 129–138.

Ford, J. D., Ford, L. W., & D’Amelio, A. (2008). Resistance to change: The rest of the story. Academy of Management Review, 33(2), 362–377.

Fuioaga, C. P., & Rusu, C. (2018). Resistance of Changes Implementation. FAIMA Business & Management Journal, 6(2).

Hassard, J. S. (2012). Rethinking the Hawthorne Studies: The Western Electric research in its social, political and historical context. Human Relations, 65(11), 1431–1461.

Herold, D. M., Fedor, D. B., Caldwell, S., & Liu, Y. (2008). The effects of transformational and change leadership on employees’ commitment to a change: a multilevel study. Journal of Applied Psychology, 93(2), 346.

Hiatt, J. (2006). ADKAR: a model for change in business, government, and our community. Prosci.

Jones, B. C., Little, A. C., Boothroyd, L., DeBruine, L. M., Feinberg, D. R., Smith, M. J. L., Cornwell, R. E., Moore, F. R., & Perrett, D. I. (2005). Commitment to relationships and preferences for femininity and apparent health in faces are strongest on days of the menstrual cycle when progesterone level is high. Hormones and Behavior, 48(3), 283– 290.

Jones, D. J., & Recardo, R. J. (2013). Leading and implementing business change management: Making change stick in the contemporary organization. Routledge.

Käärik, M., Selart, A., & Käärik, E. (2015). On parametrization of multivariate skew-normal distribution. Communications in Statistics-Theory and Methods, 44(9), 1869–1885.

Kanter, R. M. (1992). Challenge of organizational change: How companies experience it and leaders guide it. Simon and Schuster.

Kotter, J. P. (2007). Leading change: Why transformation efforts fail. In Museum management and marketing (pp. 20–29). Routledge.

Kotter, J. P., & Schlesinger, L. A. (1989). Choosing strategies for change. Springer.

Lascoumes, P., & Le Galès, P. (2007). Introduction: Understanding public policy through its instruments—From the nature of instruments to the sociology of public policy instrumentation. Governance, 20(1), 1–21.

Lewin, K. (1947). Group decision and social change. Readings in Social Psychology, 3(1), 197–211.

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & PRISMA Group*, t. (2009). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Annals of Internal Medicine, 151(4), 264–269.

Oreg, S., Bartunek, J. M., Lee, G., & Do, B. (2018). An affect-based model of recipients’ responses to organizational change events. Academy of Management Review, 43(1), 65– 86.

Ovadje, F. (2014). Leadership Style. In Change Leadership in Developing Countries (pp. 100–108). Routledge.

Paper, D., & Ugray, Z. (2008). Change Management: A Sensible Approach for Information Technology Researchers. Journal of Information Technology Case and Application Research, 10(3), 1–8.

Piderit, S. K. (2000). Rethinking resistance and recognizing ambivalence: A multidimensional view of attitudes toward an organizational change. Academy of Management Review, 25(4), 783–794.

Rafi, I., Nurjannah, F. F., Fabella, I. R., & Andayani, S. (2020). Opportunities and challenges of integrating learning management system (LMS) in mathematics learning in Indonesia. Journal of Mathematics Statistics, 3(2), 229–248.

Roethlisberger, F. J., & Dickson, W. J. (1939). Management and the worker: An account of a research program conducted by the Western Electric Co. Science Editions.

Smollan, R. K. (2011). The multi-dimensional nature of resistance to change. Journal of Management & Organization, 17(6), 828–849.

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339.

Templier, M., & Paré, G. (2015). A framework for guiding and evaluating literature reviews. Communications of the Association for Information Systems, 37(1), 6.

Tsaousis, I., & Vakola, M. (2018). Measuring change recipients’ reactions: The development and psychometric evaluation of the CRRE scale. In Organizational Change (pp. 114– 127). Routledge.

Vakola, M. (2014). What’s in there for me? Individual readiness to change and the perceived impact of organizational change. Leadership & Organization Development Journal, 35(3), 195–209.

Wentworth, D. K., Behson, S. J., & Kelley, C. L. (2020). Implementing a new student evaluation of teaching system using the Kotter change model. Studies in Higher Education, 45(3), 511–523.

Wickens, J. R., Kotter, R., & Alexander, M. E. (1995). Effects of local connectivity on striatal function: Simulation and analysis of a model. Synapse, 20(4), 281–298.




DOI: https://doi.org/10.24815/jr.v7i3.39465

Article Metrics

Abstract view : 0 times
PDF - 0 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Riwayat: Educational of History and Humanities indexed by

sinta_logodoaj_logoDimensions_logoCROSSREF_logoROAD_logoPKP_Index_logoGoogle_Scholar_logogaruda_logoonesearch_logoBASE_logoWordcat_logo

___________________________________________________________
Riwayat: Educational of History and Humanities

E-ISSN 2775-5037
P-ISSN 2614-3917

Published by History Education Department, Faculty of Teacher Training and Education, Universitas Syiah Kuala, Province Aceh. Indonesia
W :https://jurnal.usk.ac.id/riwayat
E : riwayat@usk.ac.id

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.