Experience of health workers in improving patient safety in hospitals through interprofessional collaboration: study qualitative
Abstract
Introduction: Patient safety is a global problem because patient safety incidents that occur
are estimated to be 134 million incidents due to unsafe care and 2.6 million resulting in
death. Indonesia recorded a patient safety incident rate of 23.5%, so interprofessional
collaboration is necessary to minimize this condition.
Objective: This study aims to identify the experience of health workers in improving
patient safety in hospitals through interprofessional collaboration. The method in this study
is a qualitative design with an interpretive descriptive approach.
Methods: The method in this study is a qualitative design with an interpretive descriptive
approach. The method in this study is qualitative with a descriptive-interpretative approach
design. Implementation method with FGD on five professional health workers.
Result: The results of the study contained 8 (eight) themes showing the experience of
health workers in improving patient safety in hospitals through interprofessional
collaboration including understanding health workers in improving patient safety,
implementation of patient safety for health workers in interprofessional collaboration,
hospital management support, obstacles and expectations health workers in improving
patient safety through interprofessional collaboration.
Conclusion: The results of the study contained the experience of health workers on the
implementation of patient safety in hospitals through interprofessional collaboration,
namely identifying actions in providing services with uniform documentation and also
coordinating actions according to Standart Operastional Procedur (SOPs), creating
communication according to Situation, Background, Assessment, Recommendation (SBAR),
joint commitment in providing services in hospitals, uniform training in hospitals, reducing
barriers in both personal and management services, awareness, interest and motivation
from each profession, facilities that support the implementation of patient safety open and
transparent system, monitoring evaluation regulary and facilitating staff.
Keywords
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DOI: 10.24815/jks.v23i2.31603
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